Frequently Asked Questions
For Travelers:
Simply browse through our collection of villas, select your preferred property, and click on the “Book Now” button. You will be prompted to enter your details, select your dates, and make a payment to confirm your reservation.
The price typically includes accommodation, amenities listed in the villa description, and applicable taxes. Any additional services like meals, excursions, or private staff may incur extra charges, which will be clearly mentioned in the booking details.
Availability is displayed in real-time on each villa’s listing page. You can enter your preferred check-in and check-out dates to see if the villa is available.
Yes, you can cancel or modify your booking. The cancellation policy for each villa is specified on the property page. If you cancel within the allowed time frame, you may be eligible for a refund. However, changes to bookings are subject to the villa’s availability and terms.
No, we believe in transparency. All fees, including service charges and taxes, are clearly outlined before you confirm your booking. Any optional services or add-ons will be mentioned upfront.
All villas listed on Villas Inn follow strict safety protocols, including fire safety measures, secure access, and health and sanitation guidelines. The specific safety features of each villa can be found in the property description.
Absolutely! If you have any questions or need help choosing the right villa, our customer support team is available to assist you. You can reach us via email at support@villasinn.com or call us at +91-9929273285.
Villas Inn offers 24/7 customer support to handle any issues that may arise during your stay. Additionally, villa owners and their management teams are always available to address on-site concerns.
After your stay, we encourage you to leave a review of the villa on our platform. Simply log into your account and navigate to your booking history to provide feedback.
For Villa Owners:
To list your villa, click on the “List Your Property” button and follow the step-by-step instructions. You’ll need to provide details about your property, upload high-quality images, and set pricing and availability.
Villas Inn provides a global platform for luxury travelers, helping you reach a wider audience. We also offer marketing support, secure payment processing, and customer service to ensure a seamless experience for both you and your guests.
There is no upfront cost to list your property on Villas Inn. However, we charge a 10% commission on each successful booking made through the platform.
Payment for each booking will be disbursed to your account after the guest checks in. The payment amount will be the total booking price minus Villas Inn’s 10% commission. You can provide your preferred payment details during the property on-boarding process.
Yes, as a villa owner, you can define your own cancellation policy. We recommend offering a fair and transparent policy to encourage more bookings, but you are free to choose the terms that best suit your property.
In the event of property damage, the guest will be responsible for covering the costs. We recommend setting a refundable security deposit policy for your villa, which can be managed through the platform. Additionally, we advise having insurance in place to cover any potential losses.
You can easily manage your property’s calendar and pricing by logging into your account. Changes will be reflected in real-time on your villa’s listing page.
Yes! Many guests appreciate additional services like private chefs, chauffeurs, or excursions. You can list any extra services in your property description and set prices accordingly.
If your villa is undergoing renovations or you simply wish to pause bookings, you can temporarily deactivate your listing. This option is available in your property management dashboard.
Yes, Villas Inn offers extensive marketing support, including search engine optimization, social media promotion, photography and videography and email campaigns to ensure your property reaches the right audience.
- support@villasinn.com
- +91-9929273285
- Monday to Friday, 9:00 AM – 6:00 PM IST
- Villas Inn, Mumbai, Maharashtra, India
